Quality Control Process
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From the day we receive the source files to the day we deliver the completed technical translation,
L10N Technology's unsurpassed measure of quality control is evident throughout the translation process.

Translator Selection:
The most important determining factor of translation quality is the expertise of the translators.
Translators have to understand the subject matter they are translating at least as well as the audience the documents target.
In the case of technical, scientific, and medical translation the target audience often has M.D. or Ph.D. degrees in the sciences
- and our translators do, too. In addition to their subject matter expertise, LT translators have to have
all the basic skills required of all professional translators - the ability to write clear, comprehensible prose,
excellent language and translation skills, and native-level command of the language into which they are translating.

L10N Technology requires the following qualifications from all candidates for accreditation with us:

Hold an advanced degree in the subject matter to be translated (MD, Ph.D, M.S.E.E., etc.).
Have extensive work experience within the relevant field of science, engineering, medicine or law.
Have at least 7 years of experience translating technical documents in the language pair and subject to be translated.

Translation technology:
Using the most advanced Translation Memory (TM) tools such as Trados™ and SDLX™,
the same phrases are translated identically and the terminology is used consistently
even if different translators work on different portions of the document.
TM tools also decrease the translation time, resulting in faster turnaround and decreased cost to the client.

Our editing process:
To minimize the chances of an error or omission in language or information,
L10N Technology requires that three pairs of expert eyes look at all content from beginning to end:
translator, editor, and proofreader. Each is a professional full-time translator, a native speaker of the target language,
and meets the translator qualifications specified above.

Translation Project Management:
L10N Technology will assign a dedicated Project Manager as the single point of contact for each client.
L10N Technology's Project Managers will always take the time to understand your technical requirements,
writing style, and communication strategy. They will:

Customize translation process work-flow based on your specific needs;
Prepare and monitor quality assurance checklists;
Communicate proactively with you at each milestone to resolve linguistic issues and technical problems;
Maintain multi-lingual glossaries and translation memory specific to your projects; and
Document individual project history

The Project Managers may ask for your input at different stages of the translation process,
and offer L10N Technology's opinions where, in their judgment, they will be helpful.

L10N Technology's Quality Management Systems are ISO 9001:2008 and EN 15038:2006 certified..